The Future of Patient Education Starts Here

Every day, patients leave hospitals unsure of what to do next — which medications to take, how to care for their incision, when to move, or what symptoms to watch for.
We’ve built entire systems to train clinicians with simulation and precision, but patient education still relies on outdated handouts and static videos.

Iris Health AI changes that.
We deliver provider-customized, AI-generated video and chat experiences that bring the perioperative journey to life — helping patients feel informed, supported, and confident from pre-op to recovery.

Why Patient Education Matters

When patients don’t understand their care plan:

  • Up to 80% forget medical information within days (Wilson et al., Patient Educ Couns, 2012).

  • Nearly 1 in 5 surgical patients are readmitted within 30 days, often for preventable causes linked to poor understanding (Mayo Clin Proc, 2014).

  • A single 1–2 point improvement in HCAHPS scores can translate into millions in additional Medicare reimbursement and better patient loyalty (CMS, 2021).

Education is not a “nice to have.” It’s a financial, clinical, and trust imperative.

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How Iris Works

Patients don’t learn by reading — they learn by seeing and hearing information from people they trust.
Iris uses advanced AI to turn a provider’s approved content into personalized micro-learning videos and chat modules that patients can access anytime, anywhere.

Iris Delivers:

  • Pre-op preparation videos on nutrition, activity, and expectations.

  • Post-op guidance on pain control, movement, and wound care.

  • Recovery-phase goals to support adherence, safety, and confidence.

  • Interactive chat for comprehension checks and personalized reminders.

All created in minutes and hosted securely in the cloud — not on public platforms.

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Security

Iris is built on AWS healthcare-grade infrastructure

Compliance

Full HIPAA Compliance with data Encryption standards that align with enterprise health systems.

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Trust

Our content is clinician-validated before deployment ensuring accuracy, safety, and trustworthiness

The Impact

Hospitals using structured, personalized education programs have documented:

  • Up to 50% lower readmission rates for surgical patients (Kripalani et al., 2014).

  • Shorter length of stay and faster recovery for Enhanced Recovery After Surgery (ERAS) pathways (Ann Surg, 2013).

  • Higher patient satisfaction and reduced post-discharge calls when video education replaces or complements paper instructions (J Perianesth Nurs, 2009).

Imagine that impact multiplied across every department — with scalable, branded, AI-powered content that never fatigues or misses a teaching moment.

Rebuilding Trust

Patients today turn to YouTube and TikTok for health answers — not because they want entertainment, but because it’s accessible and visual.
We can meet them where they are, with information that is as engaging as it is accurate.

Iris Health AI partners with hospitals and providers to pilot this next generation of patient engagement.
Together, we can:

  • Improve satisfaction and HCAHPS outcomes

  • Reduce readmissions and length of stay

  • Empower patients as partners in their recovery

  • Rebuild trust through credible, personalized education